HIPAA Notice of Privacy Practices
Last Updated: December 2025
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY
When this Notice of Privacy Practices (“Notice”) refers to “we” or “us,” it is referring to Vivo Now LLC and all the pharmacists who provide health care services and the employees of our pharmacy.
We are required by law to maintain the privacy of your protected health information (“PHI”), to follow the terms of the Notice currently in effect, to give you this Notice setting forth our legal duties and privacy practices concerning your PHI and to notify affected individuals following a breach of unsecured PHI.
This Notice describes how we may use and disclose your PHI. Additionally, this Notice explains the rights you have with respect to your PHI, and certain obligations we must abide by in accordance with the law.
We reserve the right to amend this Notice. If we make any material revisions to this Notice, we will post a copy of the revised Notice in the pharmacy, on our website and will offer you a copy of the revised Notice.
I. USE AND DISCLOSURE OF YOUR PHI
We will use and disclose your PHI for treatment, payment and health care operations.
We may also use your PHI for other purposes that are permitted and/or required by law and pursuant to your written authorization.
The following lists examples of how we may use and/or disclose your PHI. Any other uses not described in this Notice will only be made with your explicit written authorization, which you may revoke at any time by providing us with written notice of your revocation.
A. Treatment
We may use and disclose your PHI in order to provide you with prescription and supply services.
We may disclose your PHI to other pharmacists, pharmacy technicians and health care providers that are involved in your care.
You will receive an individual notice and have the opportunity to opt out of any subsidized treatment communications.
B. Payment
We will use and disclose your PHI in order to obtain payment for the health care services we provide to you.
We may also need to disclose your PHI to receive prior approval from your health plan or to determine if your health plan will cover a certain prescription or service.
C. Health Care Operations
We may use and disclose your PHI in connection with the management of our pharmacy.
- quality assessment and improvement,
- internal compliance audits, and
- performance evaluations.
Additionally, we may use your PHI for our business management and general administrative activities.
D. Prescription Refill Reminders, Treatment Alternatives or Health-Related Benefits
We may use and disclose your PHI to contact you to remind you about prescription refills, to tell you about treatment options or alternatives, or to inform you about health-related benefits or services that may be of interest to you.
E. Family Members, Relatives or Close Friends
Unless you object to such disclosure, we may disclose your PHI to your family members, relatives or close personal friends, or any other persons identified by you as being involved in the treatment or payment for your medical care.
If you are not present to agree or object to our disclosure of your PHI to a family member, relative or friend, we may exercise our professional judgment to determine whether the disclosure is in your best interest.
If we decide to disclose your PHI, we will only disclose the PHI that is relevant to your treatment or payment.
F. Other Permitted and Required Uses and Disclosures
- as required by law, provided however, that the use or disclosure will be made in compliance with applicable law;
- to a public health authority that is authorized by law to collect or receive such information, or to a foreign government agency that is acting in collaboration with a public health authority;
- to a health oversight agency for oversight activities authorized by law;
- for judicial or administrative proceedings purposes;
- to law enforcement;
- to a coroner or medical examiner;
- to funeral directors;
- to organ procurement organizations;
- for research purposes;
- to avert a serious threat to health or safety;
- for military and veterans activities;
- for national security and intelligence activities;
- for protection of the President and other authorized persons;
- to a correctional institution or law enforcement custodian; and
- to the extent necessary to comply with laws relating to workers’ compensation and work-related injuries.
II. YOUR RIGHTS AS OUR PATIENT
As our patient, you have a number of rights associated with your PHI.
The following describes your specific rights.
A. Restrictions
You have the right to request restrictions or limitations on how we use and/or disclose your PHI, however, we do not have to agree to your requested restriction or limitation (except for transactions you paid for in full out-of-pocket).
- if you would like to restrict or limit our use and/or disclosure;
- what information you want restricted or limited; and
- to whom the restriction or limitation applies (e.g., spouse).
B. Confidential Communications
You have the right to receive confidential communications concerning your PHI by alternative means or via alternative locations.
C. Access to PHI
You have the right to access, inspect and obtain a copy of your PHI, including any electronic PHI; provided, however, you are not entitled to access certain PHI exempted under HIPAA.
D. Accounting of Disclosures
You have the right to receive an accounting of disclosures of your PHI made by us.
E. Amendments
If you believe we have PHI about you that is incorrect or incomplete, you may make a written request.
F. Paper Copy
You have the right at any time to obtain a paper copy of this Notice.
G. Fundraising
You have the right to opt-out of fundraising.
III. Additional Information / Questions or Complaints
Vivo Now LLC
4830 West Kennedy Blvd, Suite 600
Tampa, Florida 33609
Secretary of the Department of Health and Human Services
200 Independence Avenue SW
Washington D.C. 20201
